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    Privacy Policy

    Home  »  Privacy Policy

    Privacy Policy

    Effective Date: November 10, 2025

    Play and Learn (“Play and Learn”, “we”, “us”, or “our”) operates the website www.playandlearn.qa (the “Site”). This Privacy Policy explains how we collect, use, and protect your personal information when you use our Site.

    Your use of this Site is also subject to our Terms of Use and, if you purchase any products, our Returns Policy.

    1. When We Collect Your Personal Information

    You can browse our Site without providing personal details. However, you will need to provide personal information when you:

    • Create an account,
    • Place an order, or
    • Submit an inquiry or feedback form.

     

    1. The Personal Information We Collect

    The personal information we collect may include your:

    • Name and title,
    • Email address,
    • Postal and delivery addresses,
    • Phone and mobile numbers, and
    • Any additional details you provide as part of your submission or order.

    We do not collect or store your payment card or bank details. These are processed securely by our authorized payment service provider during checkout.

     

    1. Other Information We Collect

    When you visit our Site, we automatically collect certain technical information, including:

    • Date and time of your visit,
    • Pages viewed,
    • Your IP address, and
    • The type of browser or device used.

    This data helps us improve website performance and user experience. It is anonymized and cannot be linked to individual users.

     

    1. How We Use Your Personal Information

    We use your information to:

    • Manage your account and process orders,
    • Deliver products to you,
    • Communicate updates or order information,
    • Improve our Site design, content, and functionality, and
    • Conduct research and understand customer preferences.

    We may also send you marketing communications about our products, promotions, or services. You can opt out of marketing emails anytime by clicking the “unsubscribe” link in our messages.

    If WhatsApp notifications are used for order updates, you can disable them through your account or contact us directly.

     

    1. Sharing Your Personal Information with Third Parties

    We may share your information with:

    • Our delivery and logistics partners,
    • Payment service providers,
    • Third-party service providers (e.g., marketing, analytics, or fraud prevention), and
    • Government or regulatory authorities when required by law.

    We do not sell, rent, or lease your personal information to third parties.

    If our business is sold or transferred, your information may be shared with the new owners, who will continue to protect it under this Privacy Policy.

    External websites linked on our Site may have their own privacy practices. We are not responsible for the content or data handling of those third-party sites.

     

    1. Use of Social Media Plugins

    Our Site may include social media plugins (e.g., Facebook, Instagram, Pinterest). When you visit a page containing such a plugin, your browser may establish a direct connection to that platform’s servers, which may collect data even if you are not logged in.

    If you interact with the plugin (for example, by clicking “Like” or commenting), the information may be shared with your social media account.

    You can block social plugins using your browser’s privacy settings or extensions such as “Facebook Blocker.”

    For details on how these platforms use your data, please review their respective privacy policies.

     

    1. Cookies

    Cookies are small files that help us enhance your browsing experience.

    We use cookies to:

    • Enable essential site features (such as adding items to your cart),
    • Analyze traffic using tools like Google Analytics, and
    • Tailor ads or promotions to your interests.

    You may disable cookies in your browser settings; however, this may limit certain website functionalities.

    Google Analytics may collect and store anonymized data on servers outside Qatar. Google may share this data when required by law or on its behalf.

     

    1. Security

    We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

    Our systems use secure servers and firewalls. While we cannot guarantee absolute security, we continuously update our practices to ensure your data is handled safely.

    Please keep your account credentials confidential and do not share your password with others.

     

    1. Consent

    By using our Site, registering an account, or providing personal information to us, you consent to our collection and use of your information as outlined in this Privacy Policy.

     

    1. Access, Updates, and Contact

    You may:

    • Request access to your personal information,
    • Request corrections to inaccurate details, or
    • Ask us to stop sending you marketing messages at any time.

    We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page, and the “Effective Date” above will indicate the latest revision.

     

    1. Contact Us

    For questions, concerns, or privacy-related requests, you may contact us at:

    Email: info@playandlearn.qa
    Phone: +974 40052600