Return & Cancellation Policy
Effective Date: November 10, 2025
At Play And Learn, we take great care in delivering high-quality educational toys and resources to our customers. If you receive a damaged or defective product, we’re here to help.
Eligibility for Returns
- Returns are accepted only for items that are damaged or defective upon delivery.
- Products must be unused, in their original packaging, and with all tags intact.
- Return requests must be placed within 72 hours of delivery.
How to Request a Return
Please contact us within 72 hours by:
- Email: info@playandlearn.qa
- Phone: +974 40052600
Our team will guide you through the return process and arrange for pickup of the item.
Refunds
- Once the returned item is received and inspected, a full refund will be issued to the original payment method.
- Refunds typically take 2-14 business days to process.
Cancellation Policy
Once the order is placed, it cannot be cancelled.
Thank you for shopping with Play And Learn!